Legal
Privacy Policy
Effective Date: March 2, 2026 | Last Updated: March 2, 2026
BRODV LTD ("BRODV", "we", "us", or "our") is a company registered in England and Wales. We operate multiple digital ventures including software platforms, subscription-based services, digital marketplaces, and web services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with any of our platforms, products, or services worldwide.
We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable international privacy regulations.
1. Data Controller
BRODV LTD is the data controller responsible for your personal data. Our registered office address is: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
For any data protection queries, you may contact us at: contact@brodv.com
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, password, and profile details when you create an account on any of our platforms.
- Payment information: billing address, payment card details (processed securely through our payment processor, Stripe). We do not store your full card details on our servers.
- Transaction data: purchase history, subscription details, order information, and marketplace transaction records.
- Communication data: messages, support requests, feedback, and correspondence you send to us.
- Marketplace data: if you are a seller, product listings, descriptions, pricing, shipping details, and seller verification information.
2.2 Information Collected Automatically
- Device information: IP address, browser type, operating system, device identifiers.
- Usage data: pages visited, features used, click patterns, session duration, and referring URLs.
- Cookies and similar technologies: we use cookies, pixels, and similar tracking technologies to improve your experience and analyse platform performance.
- Location data: approximate geographic location based on your IP address.
2.3 Information from Third Parties
- Payment verification data from our payment processor (Stripe).
- Identity verification data where required for marketplace seller accounts.
- Analytics data from third-party analytics providers.
3. How We Use Your Information
We use your personal information for the following purposes:
- Service delivery: to provide, maintain, and improve our platforms, process transactions, manage subscriptions, and fulfill orders.
- Payment processing: to process payments, manage billing, handle refunds, and prevent fraud across all our ventures.
- Communication: to send service-related notifications, respond to your inquiries, and provide customer support.
- Marketplace operations: to facilitate transactions between buyers and sellers, resolve disputes, and ensure platform integrity.
- Security and fraud prevention: to detect, prevent, and address fraud, unauthorized access, and other illegal activities.
- Legal compliance: to comply with applicable laws, regulations, legal processes, or governmental requests.
- Analytics and improvement: to analyse usage patterns, conduct research, and improve our products and services.
- Marketing: to send promotional communications where you have given consent or where permitted by law. You can opt out at any time.
4. Legal Basis for Processing (GDPR)
Under the UK GDPR and EU GDPR, we process your personal data based on the following legal grounds:
- Contract performance: processing necessary to provide our services, fulfill orders, and manage subscriptions.
- Legitimate interests: fraud prevention, platform security, analytics, and improving our services.
- Legal obligation: compliance with tax, accounting, and regulatory requirements.
- Consent: marketing communications and non-essential cookies. You may withdraw consent at any time.
5. International Data Transfers
As we operate globally and serve customers worldwide, your personal data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- UK International Data Transfer Agreement (IDTA) or UK Addendum where applicable.
- Transfers to countries with an adequacy decision from the relevant authorities.
6. Data Sharing
We do not sell your personal data. We may share your information with:
- Payment processors: Stripe, for secure payment processing across all our platforms.
- Service providers: hosting providers, email services, analytics tools, and customer support platforms that assist in operating our services.
- Marketplace participants: necessary transaction details shared between buyers and sellers to fulfill orders.
- Legal authorities: when required by law, regulation, legal process, or governmental request.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Specifically:
- Account data is retained for the duration of your account and up to 2 years after closure.
- Transaction records are retained for 7 years for tax and legal compliance.
- Marketing preferences are retained until you withdraw consent.
- Analytics data is retained in anonymised form indefinitely.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your personal data ("right to be forgotten").
- Restriction: request that we restrict the processing of your data.
- Portability: request a copy of your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at contact@brodv.com. We will respond within 30 days.
You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk. In the EU, you may contact your local data protection authority.
9. Cookies
We use cookies and similar technologies to enhance your experience, analyse usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings or our cookie consent mechanism. Essential cookies required for platform functionality cannot be disabled.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (SSL/TLS), secure payment processing through PCI-DSS compliant processors, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
11. Children's Privacy
Our services are not directed at individuals under the age of 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
BRODV LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Email: contact@brodv.com